👩‍💻 김효선 | Harper Kim IT 인프라 프리랜서

IT Infrastructure Freelancer

AD 관리 / IT Helpdesk / 원격 지원 / 벤더 연동 전문

Providing reliable IT support & infrastructure services for SMBs and enterprises.

🔧 제공 서비스 | Services Offered

• ✅ AD 계정 및 그룹 관리

  Active Directory account & group management

• ✅ 원격 사용자 지원 (AnyDesk, RDP 등)

  Remote user support (AnyDesk, RDP, TeamViewer)

• ✅ MS365 계정 및 라이선스 관리

  MS365 user & license management

• ✅ IT 장비 트러블슈팅

  IT hardware/software issue troubleshooting

• ✅ 벤더사 연동 및 요청 대응

  Vendor communication & escalation

• ✅ 자산 관리 및 재고 정리

  IT asset tracking & documentation

🧾 경력 내용 | Career details

In my previous role as a junior system engineer, I excelled in supporting users and resolving technical issues. My responsibilities included troubleshooting, setting up programs for new users, imaging laptops, and managing assets such as laptops, peripherals, monitors, and other equipment. I also handled the installation, operation, and maintenance of system software, particularly Active Directory (AD). Additionally, I provided both hardware and software support, often assisting users remotely to ensure smooth operations. Currently, I am seeking new opportunities where I can apply my skills and continue to grow professionally. I am eager to contribute my experience to a new role and make a positive impact. Thank you.

🧾 개인 강점 | Core Competencies: ****

• Positive Team Player

• Prompt and Constructive Feedback

• Calm and Analytical Problem Solver